Custom Duties and Taxes

Delivery Duty Unpaid

Due to the fact thatKOLWAVE products are shipped internationally, all purchases are DDU(Delivery Duty Unpaid) based.

Therefore, you may need to pay local taxes and customs duties on arrival of the order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Taxes and Customs Duties

We would recommend you contact your local customs office for the current charges before you order to insure you are not surprised by charges you were not expecting.

*Please note that KOLWAVE is unable to advise on the amount that this may be and cannot accept responsibility for these costs. 

*We do not take responsibility for lost, missing or stolen packages, or duties and fees mandated by customs.